Everything you need to know.

For projects with a clear scope, typically 2 to 3 weeks from signing. For PXL Dedicated, 3 to 4 weeks to assemble the right team.

It depends on the scope and complexity of each project, so we'd rather not give you a generic figure that doesn't apply to your case. Reach out to us through Contact and we'll give you a real range once we understand your project.

Yes. Beyond projects with a defined scope and delivery date, we offer models for ongoing relationships: with PXL Dedicated, the same team stays involved over time instead of rotating from project to project, and with PXL Flex you work with specialists who already know your platform. This avoids the risk of losing context and speed that comes with switching teams every time a new project starts.

It depends heavily on the project: we choose the stack based on the problem to solve, not the other way around. Among the technologies we use most are React, React Native, and Flutter (and Swift and Kotlin when the app needs to be native) on frontend and mobile; Node.js, Python, and .NET on backend; and AWS, GCP, and Azure on cloud. This isn't a closed list: if your project needs something different, we evaluate it during PXL Discovery.

Yes, except for third-party tools or services with their own license. The code, repositories, and infrastructure we build for your project belong to you, not to us, and are handed over once the project is closed out.

Yes, it's one of our services (PXL Audit Rescue). We start with a short technical audit to understand the real state the project was left in before committing to a stabilization plan and timeline.

Yes, we sign a confidentiality agreement before sharing sensitive project information.

No. We maintain total transparency across all our engagement models:

• PXL Project: Since this operates on a fixed scope, any required changes are formally evaluated, communicated, and approved by you before execution—no surprises on your invoice.
• PXL Dedicated & PXL Flex: These models operate on a monthly capacity or dedicated hour pool. You have full flexibility to adjust priorities and redirect tasks on the fly without bureaucratic hassles or extra hidden fees.
• PXL Venture: As a strategic, revenue-share partnership, all financial terms, equity terms, and shared outcomes are clearly defined upfront.

It's normal for that to happen. We assess the impact on time and cost of the change and present it as your decision, not something we silently absorb or block out of process rigidity. If the project still isn't well defined, we recommend PXL Dedicated: a fixed team that moves forward sprint by sprint without needing to close the scope.

We work in phases with functional deliverables and regular checkpoints, using Jira as our main tracking channel. If your team already has an established communication channel, we adapt to it.

Yes. We work from Mexico as a nearshore partner, focused on companies in the United States. Today we serve clients in Mexico, the United States, Norway and the Dominican Republic, and we're used to coordinating across different time zones, based on our operating hours in Mexico.

We use Scrum, Kanban, and other agile methodologies depending on the project and team, with frequent functional deliverables instead of a single deliverable at the end. We can also adapt to the methodology your team already uses.

Yes, we offer a 5-month development warranty on all our services, except for the PXL Dedicated and PXL Flex work models, which, being retainer-based, involve ongoing work rather than a single delivery, and PXL Venture, which is also an ongoing partnership. The warranty starts as soon as the applications are published or the client's formal sign-off is obtained, whichever happens first. It covers errors that don't meet what's defined in the specifications, for example a button that doesn't respond or a flow that throws an error under normal usage conditions. It doesn't cover changes made by the client or third parties to the delivered code, failures of external services, new functionality not described in the proposal, or problems on rooted or modified devices or on the client's hosting.

We usually start with a PXL Discovery to define scope, roadmap, and estimate, especially if the project isn't well defined yet. If you already have a clear scope, we can jump straight to quoting the project. Either way, it all starts by reaching out to us through Contact.

Yes, we work with companies in any country. Today we serve clients in Mexico, the United States, Norway, and the Dominican Republic, but that's not a closed list.

It depends on the work model. In PXL Project (fixed scope) we bill by milestone, typically 50% upfront, 30% at the project midpoint, and 20% on delivery. In the PXL Dedicated and PXL Flex models, being retainer-based, billing is upfront, month by month.

In PXL Project (fixed scope) we assess each case separately, since scope growth means adjusting time and cost. In PXL Dedicated this doesn't stop the project: since it's an ongoing work model, we keep moving forward with the team already assigned. In PXL Flex, growth is covered with additional hours, subject to team availability; if it becomes constant, consider moving to PXL Dedicated at the end of the contract.

Yes, no problem at all in the case of a designer. In the case of a PM, we assign a Pixzelle PM of our own to every project, PXL Flex included, to properly manage it internally, and they work together with your team.

We design and build. The same team handles UX/UI and production code, not just a throwaway demo.

We offer ongoing support through our PXL Dedicated or PXL Flex models, for new pieces or extensions of whatever we built: a brand system, an app, a platform, an integration.

Not directly. Pixzelle does not hold these corporate-level certifications itself. However, we design and implement the necessary technical controls and architecture so that your software, systems, and infrastructure fully comply with the regulatory standards your business requires.

If your scope is defined, PXL Project. If you need a steady team for a long-term product, PXL Dedicated. If you need support, maintenance or specialists for specific tasks, PXL Flex. If your business already has traction and you want a technology partner who shares the risk, PXL Venture.

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PXL Flex starts at 20 hours per month with a 6-month minimum commitment. Additional hours are subject to team availability.

Because keeping the same team speeds up delivery and reduces errors. A team that knows your product and your code doesn't lose weeks to handoffs or relearning the context.

With PXL Dedicated you get a fixed team (PM, lead designer and 2 to 4 senior engineers) working in bi-weekly sprints on your roadmap. With PXL Flex you contract a monthly capacity in hours and access specialists by area based on team capacity. PXL Dedicated clients get priority.

PXL Project, PXL Dedicated and PXL Flex include a real-time tracking platform. PXL Project includes bi-weekly milestone demos, and PXL Dedicated and PXL Flex include a monthly report of hours used in the period.

Only businesses with proven traction: revenue, paying users or measurable operating metrics. If you don't have traction yet, you can start with PXL Discovery or PXL MVP.

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Yes. Many clients start with PXL Project and move to PXL Dedicated or PXL Flex to keep evolving the product. When you switch, the new model's minimum commitment applies.

On average, 2 to 3 weeks from signing, depending on the specialty you need.

We use Jira: you see each task's status and the sprint or milestone progress, and you can leave comments for the team.

What you ask for in the brief is usually the symptom, not the problem. Discovery validates whether the solution you have in mind is the right one and, in many cases, finds higher-impact opportunities with less effort. If after the Discovery we confirm your original hypothesis was right, we have saved you months of rework anyway.

It's a fraction of the total project cost, meant to reduce the risk of the larger investment that comes after. It typically takes 3 to 8 weeks depending on the project, which is the main factor that determines cost. Reach out to us through Contact and we'll give you a real range for your case.

Yes. The only condition is continuing development with us: if you do, the Discovery cost is deducted from the first phase.

Yes. Discovery is an independent deliverable (a scope document, roadmap, and estimate) that you can use with us or with any other provider.

Ideally whoever knows the business problem (founder, product owner, or the user-facing area) and someone with technical vision if you already have an internal team. You don't need a full team, but you do need real availability during the 3 to 8 weeks.

You keep the roadmap and the estimate either way. We'd rather you decide not to build in time than build something that wasn't worth it.

It depends. If graphical performance or access to very specific operating-system APIs is critical (AR/VR, live video, deep banking integrations), we recommend native. For 80% of the products that reach us, such as SaaS, standard fintech, e-commerce or internal management, React Native and Flutter give indistinguishable quality in half the time with a single team. In discovery we give you our recommendation with the technical and economic arguments, and you decide.

It depends on the number of flows and whether it's native (Kotlin on Android, Swift on iOS) or cross-platform (React Native or Flutter). In terms of time, a typical build takes between 2 and 6 months depending on scope.

Yes, we publish under your developer accounts so app ownership stays with you from day one.

We offer ongoing support and maintenance (bug fixes, OS updates, new versions) through our PXL Dedicated or PXL Flex models, depending on how constant a level of support you need.

We start with a short technical audit through PXL Audit Technical to understand the real state the code is in, before proposing whether it's better to build on that base or rebuild critical parts.

Beyond smartphones and tablets on iOS and Android, we build components for smartwatches (Apple Watch and Wear OS), Apple TV, and Android TV, and we can integrate with CarPlay and Android Auto when the project requires it. We also publish to Huawei's AppGallery when a project needs it.

Most enterprise platforms take between 6 and 12 months to reach a first production release. Smaller-scope SaaS platforms can launch in 3 to 5 months. We give you realistic ranges in Discovery, not optimistic promises.

Yes, integrating with existing systems (ERPs, CRMs, external APIs) is a standard part of the work, not an exception.

Yes, we split development into phases with functional deliverables in each one, instead of a single deliverable after 6 to 12 months.

It varies a lot depending on whether it's a smaller-scope SaaS platform or a full ERP. Reach out to us through Contact and we'll give you a real range for your case.

Yes, through our PXL Dedicated or PXL Flex models, depending on how constant a level of support you need.

We apply good security practices from the design stage (access control, encryption, vulnerability management), and if the project requires it, PXL Security can run a dedicated pentest or security audit.

A commercial ERP works well when your processes are standard. If your competitive advantage lies in how you operate, or you are paying licenses for modules you don't use, a custom one usually pays off in the medium term. In Discovery we tell you which one suits you.

Yes. Data migration is part of the plan: we clean, validate and move the information, with testing before the final cutover.

Yes. We work module by module with parallel operation, so the previous system keeps running until each new part is validated.

It depends on the state of the code, the documentation and the business risk. That's why we start with a technical assessment before recommending a path.

Yes, we do it all the time. We can lead UX research while your team takes UI, or build a base design system your team extends. The most efficient approach is to define scope and roles at kickoff.

Yes, it's our standard tool for design and component systems.

Yes, with real users before moving to code. It's part of why our design converts and not just looks good.

Both. We can deliver just the design or continue into development with the same team that already knows the product.

It varies depending on how many components and states it covers, and whether it starts from scratch or from an existing base.

The minimum needed to validate the problem, the users and the value proposition. That varies a lot by industry: on B2B SaaS platforms it is usually 3 to 5 complete flows; on mass-consumer apps it can be a single, very polished journey; on marketplaces, both sides of the platform operating at low volume.

Between 8 and 12 weeks, depending on the scope validated during Discovery.

Yes. We deliver real production code, not a throwaway prototype, built to grow without being rewritten from scratch.

It varies depending on how many complete flows your MVP needs to validate. Reach out to us through Contact and we'll give you a real range for your case.

Yes, we include the publishing process for both stores when the MVP is a mobile app. We can build it native (Swift and Kotlin) or cross-platform (React Native or Flutter). For an MVP, cross-platform usually lets you launch on both stores with one team and one codebase, and we confirm the choice during discovery.

Yes, it's one of the most common profiles we see for MVP work, with no particular requirement or condition.

Shopify Plus is excellent for standard D2C with medium catalogues. Custom or headless only where there are specific constraints (a very complex catalogue, B2B, a multi-vendor marketplace, critical performance). We give you a recommendation in Discovery.

Yes, we migrate catalog, orders, and history from your current platform (Shopify, WooCommerce, Magento, VTEX, or another) without losing sales continuity.

Yes, we connect ecommerce with ERPs, local payment gateways, and logistics.

It depends on whether it's a standard B2C store on Shopify Plus or a custom headless multi-vendor marketplace.

It's not our main focus; we concentrate on building the platform. For the creative and content side we can support you through PXL Creative; if you need a broader marketing strategy, reach out to us through Contact and we'll help you find the right partner.

Yes, integrations with SAP ECC, S/4HANA and SAP BTP. For pure SAP implementations there are specialist partners we collaborate with.

It varies a lot depending on how many systems it connects and whether hardware or legacy systems are involved. Reach out to us through Contact and we'll give you a real range for your case.

Yes, it's part of our work with legacy systems and industrial hardware, not just software APIs.

Yes, we use iPaaS platforms like Mulesoft, Workato, Boomi, or Tray.io when it applies, though we also build custom integrations case by case.

Yes, that's exactly the kind of integration where we don't rely on documentation that doesn't exist: we reverse-engineer the system to map real data flows and dependencies.

SEO aims to get you into Google's results; GEO aims to get AI assistants like ChatGPT or Perplexity to mention and cite you when someone asks about what you offer. They complement each other, and much of the technical groundwork serves both.

MCP is an open standard that lets AI assistants connect to external products and systems. With an MCP server, an assistant can query your catalog, availability or account information and take actions within the permissions you define.

It depends. BigQuery is excellent if you are already on GCP and your load is analytical with large occasional queries. Snowflake is the most flexible for multi-cloud and mixed workloads. Redshift is still valid if you already have a deep AWS ecosystem. In Discovery we give you a recommendation with costs projected over 12 months.

Because we separate data transformation (dbt, governed and versioned) from visualization (Looker, Tableau, Power BI). That way business logic doesn't stay locked inside a specific dashboard.

Yes, we can build analytics inside your own product, not just internal dashboards for your team.

It depends on the data volume and how many sources are integrated.

Yes, part of the work is helping the business team define metrics they truly understand and use, not just building the data pipeline.

Yes, we apply data governance, role-based access control, and compliance from the data modeling stage itself, not as an afterthought. If your project requires a specific standard, we confirm it from the architecture design stage.

A traditional consultant hands over a deck and leaves. Advisory stays with your team, takes part in the decisions and signs concrete documents (ADRs, assessments, roadmaps). The deliverable is decisions taken and documented.

Not entirely: it's fractional technical leadership for companies that don't yet need (or can't afford) a full-time CTO, but do need senior judgment on architecture and long-term decisions.

From 4 weeks for a one-off PXL Project. For ongoing guidance, with PXL Flex (monthly capacity in hours, 6-month minimum) or PXL Dedicated (an assigned advisor or team, 12-month minimum).

It depends on what's agreed during scoping, typically bi-weekly or monthly sessions with your team, with concrete deliverables each cadence (an RFC review: the technical proposal document a team writes before building something, a technology vendor analysis, a roadmap judgment, coaching a technical lead, and so on), all defined and signed before the engagement starts.

It depends on the model (a one-off PXL Project vs. an ongoing monthly retainer) and the scope agreed. Reach out to us through Contact and we'll give you a real range for your case.

Yes, we can help define the role profile and run technical interviews for key candidates.

AI amplifies human judgement and automates decisions that previously required an expert.

Yes, we build agents and assistants with RAG connected to your internal systems and data, not isolated demos.

Yes. We design and build customer service agents on Amazon Connect with its agentic CX designer (Amazon CX Designer) and connect them to your systems, mobile app and website, including Live Sync experiences that guide users inside the app during the conversation.

We work with different providers depending on the case: OpenAI, Anthropic, and open-source models, among others. We choose the model based on each project's privacy, cost, and performance needs.

Your data and your customers' data isn't used to train third-party models. When we connect AI to your systems, we define from the design stage what information goes out, where, and under what controls, so both you and your end users are protected.

The cost depends on usage volume, model complexity, and whether we use an external provider or our own infrastructure. Those are the variables that determine price in each case.

It depends on the use case: a well-scoped internal assistant can show measurable results within weeks, while a more complex decision-making system takes more time to tune.

Yes, it's one of the audits we're asked for most. We assess the quality of the generated code, the architecture, security, and future maintainability, regardless of whether the project was built with AI assistance, vibecoded, or in a traditional way.

It depends on the size and complexity of the project being audited. In general, it typically takes 2 to 6 weeks. Reach out to us through Contact for a specific estimate.

It depends on the size and complexity of the project. Reach out to us through Contact and we'll give you a clear quote based on scope.

Yes, we need read access to the repository to run a real technical audit. We sign the necessary confidentiality agreements before starting.

Yes, most of our audits are on projects built by other teams or providers. That's actually the most common case.

You receive a report with findings prioritized by risk and impact. If you want, we can help you implement fixes through the corresponding service.

For security findings that require deeper analysis (a formal pentest), we do it together with PXL Security.

Yes. Beyond the code, we evaluate how they behave: how accurate their answers are, whether they hallucinate, leak information or can be manipulated. Ideally this happens before going to production and again whenever the model or data changes.

Yes, it's one of the cases we see most: projects generated with AI tools that work up to a point but have architecture, security, or scalability problems. We assess the code, identify what's worth keeping, and define a stabilization plan.

Most of the time, yes, but first we do an honest assessment: if the project has problems so deep that rebuilding it is faster and cheaper than rescuing it, we'll tell you clearly before we start.

It depends on the project's condition and the scope of the rescue. We give you a quote after the initial code assessment.

We work with the most common stacks on the market. Reach out to us through Contact and we'll check with our team whether we can take on yours.

We don't need to involve the previous provider to do the rescue; we work directly with the available code and documentation. If it becomes necessary to coordinate with them at some point, we're open to it.

Yes, we can work together with your internal team, either guiding the rescue or executing it directly, depending on what you need.

We deliver the stabilized project with clear documentation. You can stay on with ongoing support through our PXL Dedicated or PXL Flex models, or transfer operations to your team entirely.

It depends entirely on the number of views or flows, platforms, and processes to evaluate. In general, scoped audits (one product, 2 to 3 key flows) take 2 to 3 weeks, and enterprise audits (multi-product or heavily regulated) take 4 to 5 weeks. Reach out to us through Contact for a specific estimate.

It depends on the scope: number of flows, platforms, and depth of analysis. Reach out to us through Contact and we'll give you a clear quote based on your product.

We recommend giving us access to your analytics tools (user behavior, funnels, heatmaps) because it enriches the diagnosis a lot with real data, not just heuristics.

You receive a report with prioritized findings. If you want, we can help you implement the improvements through PXL Experience.

Both. We don't stop at pointing out the problem: every finding comes with a concrete recommendation, prioritized by its impact.

It depends on where you sell. In the European Union it is already mandatory for many digital products and services, and in the United States lawsuits over inaccessible sites are common. Even if you're not required to, an accessible product reaches more users.

We work with all three major providers (AWS, GCP, and Azure) and choose based on what you already have in place or what best fits your needs.

Yes. We start with a Discovery of your current infrastructure (PXL Discovery), design the migration plan, and execute it in phases to minimize the risk of disruption.

Yes, we implement monitoring, alerting, and observability dashboards as part of a well-managed cloud infrastructure, not as a separate service.

Yes, cost analysis and optimization (rightsizing, reservations, more efficient architecture) are part of our work with cloud infrastructure.

We help implement the infrastructure and technical controls needed to meet these standards.

You can stay on with ongoing support through our PXL Dedicated or PXL Flex models, or transfer operations to your internal team with complete documentation. For infrastructure-specific detail, see the full PXL Cloud service. You decide which model works best for you.

It depends on the size of your infrastructure, your current maturity level, and the scope (CI/CD, infrastructure as code, SRE, or all three). We give you a quote after an initial Discovery (PXL Discovery).

Yes, we offer SRE as an ongoing service: defining SLOs, incident management, reducing operational debt, and on-call coverage.

With objective DevOps metrics: deployment frequency, recovery time, change failure rate, and lead time, among others. We review these indicators with you on a regular basis.

It depends on the need: for one-off migration projects or an initial CI/CD setup we use PXL Project; for ongoing technical support or on-demand consulting, you can work under PXL Dedicated or PXL Flex.

We adapt to your current infrastructure (AWS, GCP, Azure, Kubernetes, Terraform, GitHub Actions, etc.). Our goal is to optimize and standardize your existing architecture without forcing unnecessary migrations or creating dependency on us.

It depends on the scope: a one-off pentest, a compliance review, incident response, or ongoing security. Reach out to us through Contact and we'll give you a clear quote based on what you need to protect.

Yes, you can hire just the pentest and receive the findings report. We also offer remediation support if you need it, but it's not mandatory.

Yes, we help implement technical controls aligned with these frameworks, including Mexico's Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) for companies operating in Mexico.

Yes, we offer security incident response.

Yes, Vanta and Drata are among the tools we use in PXL Security to automate compliance evidence collection.

PXL Automation focuses on automating existing processes and workflows (repetitive tasks, integrations, business rules), while PXL Intelligence focuses on incorporating AI models into a product or process. Many projects combine both: we use AI for tasks that require reasoning and traditional automation for those that don't.

PXL Connect solves integration between systems, getting data to flow from one side to the other. PXL Automation solves the execution of complete processes, with business logic, approvals, and exceptions. An automation project almost always uses integrations as part of its scope, but the final deliverable is an automated process from start to finish.

When the process changes very frequently, when volume is low and the cost of automating doesn't pay off, or when it depends on human judgment that's hard to codify. During the initial Discovery (PXL Discovery), we'll tell you honestly if automating isn't the best investment at that point.

Yes. When a system doesn't expose an API, we use alternatives like interface-level automation, direct database reads and writes when feasible, or file-based integrations.

We select the tool based on the case: process automation platforms, RPA, custom scripts, and each system's native integrations.

That's neither our goal nor the typical outcome. Automation frees your team from repetitive tasks so they can focus on higher-value work. Staffing decisions are each company's responsibility, not something we decide.

It depends on scope: a refresh of an existing identity, a complete identity with strategy, and naming plus a complete identity for a new company or product are three different levels of investment. We give you a specific range after the initial call and the brand discovery.

Yes, we can carry the brand onto the site with the same team, or hand over the brand system for your team or provider to implement.

Yes. Beyond building new brands from scratch, we also work with brands that already carry market equity, refreshing, consolidating or evolving an existing identity, including after an acquisition, without having to start over.

We don't handle the legal registration process itself, but the brand system is ready for you to register. We can suggest a partner firm and coordinate the process with you.

It depends on format and volume. One-off productions (video, photography, a pitch deck) are priced per project according to production complexity. A monthly retainer for continuous production varies with cadence and type of content. We give you a specific range after the scoping call.

Yes, creative production is anchored to the strategy and brand system you already have, whether existing or new.

Yes, we can produce the content and coordinate with your media agency on paid placement.

We don't work with generic stock imagery; we produce photography and video specific to each brand and project.